We have all had one of these experiences: the toilet will not flush, the sink is filled to the brim and will not drain, or there is a suspicious puddle in the kitchen. After the initial freak out it is time to get down to business, and that means calling a trusted plumbing expert. For many people, that will mean turning to the tried and true services provided by a local Roto-Rooter plumber. Here are some ways to choose an expert plumber to fix your drainage and leakage conundrums.
There are many great plumbing products used by professionals out there. However, if you are looking for plumbers who can use the right product at the right time, why not choose a member of a company that creates their own products for the job? Expert technical knowledge with an unbeatable arsenal for any situation is a combination that you just cannot beat. Look for a company who can not only fix your problem but can leave you with trusted tools, such as Roto-Rooter Pipe Shield or RootX.
Sites like Yelp or Google provide us with a means to hear what past clients of plumbing companies have to say about the services provided. You will have to look through a lot of reviews of different companies if you do not already have someone in mind. Most sites rate on a scale of zero to five. It is usually in your best interest to skim over any plumbers that have less than three stars. Look at what people have to say about timeliness and pricing, as well as if the problem was rectified the first time. Now, we all know that there are people that will find something to complain about, so read a good sampling of reviews to get a real idea of what to expect from the person or company you hire.
When there is a creeping puddle coming from your dishwasher or an intimidating amount of grey brackish water coming up from your tub drain, you do not want to wait days to have the issue resolved. We all know that Murphy’s Law will make sure these issues arise at the most inopportune of times, so look for a plumber that can be there within a couple hours. One of the best services provided by a plumber is that they are available 24/7. Another benefit, in addition to having your service man or woman there in a short period of time, is that they can complete the repair quickly as well. Now we should not expect that a full installation of a new dishwasher can be done in thirty minutes but you should expect that the time it takes to complete any plumbing job does not take an unnecessary amount of time.
Make a Phone Call
After all the frantic searching and time spent online to find your expert plumber one of the most important things to do is call them! Even companies with the best products or timeliness can have the worst customer service. If you have trouble making an appointment or dealing with the person who answers the phone it is likely that the level of customer service expected by the company may be less than you are looking to work with.
Put It All Together
It is important that all these factors come together to make sure that you are getting the most bang for your buck. No one wants to see their money go to unprofessional or less than competent people, so make sure you feel comfortable hiring the plumber or company that you have researched. You can bet that going with a larger company like Roto-Rooter will provide all the customer service, experience, and superior products that you are looking for in your plumbing expert.